FAQ

EXPLORE THE ANSWERS TO OUR MOST COMMON INQUIRIES BELOW. SHOULD YOU NEED ADDITIONAL DETAILS, OUR SALES TEAM IS HERE TO ASSIST YOU — BECAUSE YOUR BUSINESS MATTERS TO US.

(01)

Why can’t I see the product prices or collections?

Our prices and collections are available only to registered and approved business partners. Once your account is activated, you’ll gain full access to product details, prices, and exclusive collections.

(02)

How can I register for a wholesale account?

You can easily register by filling out our online form. After submitting your company details, our team will review your application and activate your account within 1–2 business days.

(03)

What happens after my account is activated?

Once your account is approved, you’ll receive an email confirmation. You can then log in to view our full men’s leather footwear collection, wholesale prices, and minimum order quantities.

(04)

Do you have a minimum order quantity (MOQ)?

es. Each model has a minimum order quantity depending on style and availability. MOQ details are displayed within each product page after login.

(05)

Which countries do you ship to?

We ship worldwide through FOB. Shipping costs and delivery times may vary depending on your location.

(06)

What payment methods do you accept?

We accept bank transfers (SWIFT/IBAN) and other secure payment options depending on your region. Payment details will be provided during order confirmation.

(07)

Can I order samples before placing a bulk order?

Yes, we provide sample orders upon request. Please contact our sales team for sample availability and pricing.

(08)

Can I get custom designs or branding?

Yes. For qualified partners, we offer private label and custom production options. Contact us for more details and minimum production requirements.

(09)

How can I contact your sales team? order after placing it?

You can reach us via the contact form or email us directly at info@ozbagci.com.tr

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